The Operator’s Podcast
Multi-Unit Master
Hosted by Jason PaceEst. 2024 · California
MUM
▶ Listen
The Archive

Every conversation, back to issue one.

Searchable by guest, topic, or what kept you up last night. Each episode ships with a companion toolkit you can hand to your team.

guest portrait
047
Finance48 min

When your P&L lies: building a unit-level dashboard you can trust

with Priya Ramesh, VP Finance, Greenline Auto

guest portrait
046
People41 min

Hiring a Director of Ops who actually scales with you

with Marcus Whitfield, Operating Partner, Carbide Capital

guest portrait
045
Operations36 min

Inventory shrink is a back-office problem

with Dana Okafor, COO, Sunridge Convenience

guest portrait
044
Operations52 min

The 11-point opening checklist that survived 200 stores

with Hector Alvarez, Founder, Tallow & Oak BBQ

guest portrait
043
Finance44 min

Payroll at 80 locations without losing your mind

with Sarah Lin, CFO, Brightline Childcare

guest portrait
042
Quality39 min

Field audits people don't dread

with Trent Nakamura, SVP Operations, Pacific Lube

guest portrait
041
Strategy47 min

When to centralize and when to leave it alone

with Aisha Brown, President, Mosaic Restaurant Group

guest portrait
040
Technology55 min

Replacing your POS without burning the quarter

with Devon Pierce, CTO, Anchor Quick Lube