The Operator’s Podcast
Multi-Unit Master
Hosted by Jason PaceEstablished 2026, California
MUM
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№ 001/Episode/~30 min/Published

Building Infrastructure for Independence

Portrait of Dusty Profumo
Guest

Dusty Profumo

Louis “Dusty” Profumo spent 18 years as Executive Vice President and Chief Financial Officer of Church’s Texas Chicken, overseeing finance, investor relations, risk, IT, and supply-chain board work across a large QSR system. Before Church’s, he was CFO of Avado Brands and of Randstad North America, and earlier spent 23 years at KPMG (11 as an audit partner in Atlanta). He holds undergraduate and MBA degrees from Cornell. Today he serves on multi-unit franchise boards and advisory roles, including American Franchise Capital.

Portrait of Jason Pace
Host

Jason Pace

Host & Producer

Jason Pace spent a decade in multi-unit operations — from Walmart to scaling a national concept from scratch — and now runs an advisory and technology firm. He hosts Multi-Unit Master for operators and back-office leaders running 10 to 100 locations.

Dusty Profumo talks with Jason Pace about building the infrastructure multi-unit operators need for independence — finance, systems, and operating discipline — so a brand can scale without the founder living in every location.

About 30 minutes. On the RSS feed.

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The Outsourcing Decision Framework — Episode 1A / Dusty Profumo

What to keep in-house versus what to offshore — collections, payroll, AP, bookkeeping, and IT help desk — plus partner criteria from Dusty Profumo’s Episode 1A conversation. © Pace Innovation.

PDF · 1pp · © Pace Innovation

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