The Operator’s Podcast
Multi-Unit Master
Hosted by Jason PaceEstablished 2026, California
MUM
Events
Episode 0/Host introduction/~4 min/Published

Why this show exists — a short manifesto

Portrait of Jason Pace
The host

Jason Pace

Host

Jason Pace spent a decade in multi-unit operations — from Walmart to scaling a national concept from scratch — and now runs an advisory and technology firm. He hosts Multi-Unit Master for operators and back-office leaders running 10 to 100 locations.

Past about ten locations, the interesting questions stop being about the product and start being about the back-office. Reporting. Payroll. Opening checklists. District structure. The dashboards a DM checks on Monday morning.

Operators have been trading those tactics in DMs and dinners. Multi-Unit Master puts them on the record.

Who it is for. Operators between roughly 10 and 100 locations — food, auto, car wash, retail, fitness, services — and the CFOs, COOs, VPs of Ops, and back-office leads who run the systems behind the brand. The question is not “how do I get to 10 units.” It is “how do I run 60 well.”

What follows. Guest conversations every other week. Three takeaways you can use on Monday. A toolkit when that episode ships one. Free Zoom AMAs, about once a month, dated on the Events page.

Episode 1 is live: Dusty Profumo, Building Infrastructure for Independence. Add the show from Subscribe.

Audio
RSS Feed ↗Apple Podcasts ↗Spotify ↗Amazon Music ↗Pocket Casts ↗
Free events →SubscribeAll episodes