ScorecardXLSX · 1pp
Unit Economics Scorecard
A single tab your district managers fill in by 9am Monday. Four-week trailing, four-week forward, with the variance flags Priya uses to prioritize her calls.
Episode 047
01The Featured Episode
Released today·Free
Latest · Episode 047/Finance/48 min
When your P&L lies: building a unit-level dashboard you can trust
After Greenline crossed 60 locations, their roll-up reports started masking the bleeders. Priya rebuilt finance from the bay up — what she kept, what she killed, and the spreadsheet she still uses on Monday mornings.
Priya Ramesh
VP Finance, Greenline Auto
The format,
plainly stated
plainly stated
01One conversation
Forty minutes with someone running the back-office behind ten to a hundred stores.
02One artifact
A working toolkit per episode — a checklist, a scorecard, or a spreadsheet you can fork.
03No filler
Specific, practical, and free. We’re here for operators, not advertisers.
02Toolkits
GuidePDF · 6pp
Director of Ops Interview Kit
The first ops hire makes or breaks the next 50 stores. Marcus has watched a dozen of these go sideways — and a few go right.
Episode 046
SOPPDF · 4pp
Shrink Audit SOP
Most operators chase shrink at the register. Dana traced 70% of theirs to receiving, vendor credits, and the gap between WMS and POS.
Episode 045
03The archive
guest portrait
№ 046
People41 min
Hiring a Director of Ops who actually scales with you
with Marcus Whitfield, Operating Partner, Carbide Capital
guest portrait
№ 045
Operations36 min
Inventory shrink is a back-office problem
with Dana Okafor, COO, Sunridge Convenience
guest portrait
№ 044
Operations52 min
The 11-point opening checklist that survived 200 stores
with Hector Alvarez, Founder, Tallow & Oak BBQ
guest portrait
№ 043
Finance44 min
Payroll at 80 locations without losing your mind
with Sarah Lin, CFO, Brightline Childcare
guest portrait
№ 042
Quality39 min
Field audits people don't dread
with Trent Nakamura, SVP Operations, Pacific Lube
guest portrait
№ 041
Strategy47 min
When to centralize and when to leave it alone
with Aisha Brown, President, Mosaic Restaurant Group